Case Study: Vallejo Flood and Wastewater District achieves 85% reduction in MTTR and 70% cost savings with Palo Alto Networks

Utility plant protects health and safety of community with comprehensive security platform

Vallejo Flood and Wastewater District (VFWD) treats wastewater for Vallejo, CA, protecting public health and the San Francisco Bay ecosystem. A small IT and cybersecurity team was overwhelmed by complex cyber-physical systems and legacy firewalls that didn’t support virtualization or automation, creating security and operational risks.

VFWD adopted a unified Palo Alto Networks platform—next‑generation firewalls (PA‑3000/PA‑220), Panorama, GlobalProtect, Cortex XDR, and Unit 42 services—to centralize management, automate tasks, and improve threat response. The platform reduced costs by 70%, boosted productivity by 50%, and cut Mean Time to Resolve incidents by 85%, while Unit 42 added ongoing strategic support and incident response readiness.