Case Study: a software and services provider restores cloud operations after a breach with Palo Alto Networks Unit 42 Incident Response

Software and services provider restores cloud operations in a week with Palo Alto Networks Unit 42

The customer, a software and services provider, faced a critical challenge when the Lapsus$ threat actor group breached its network, deleted its entire cloud environment including email, and brought company operations to a halt. The provider engaged Palo Alto Networks and its Unit 42 Incident Response services to recover access and restore its business.

Palo Alto Networks' Unit 42 team contained the breach by isolating the environment and removing the threat actor's access. They then assisted the client in restoring its cloud environment and provided a comprehensive security assessment. As a result, Palo Alto Networks successfully restored business operations after over a week of downtime and strengthened the client's cloud defenses against future attacks.