Case Study: Resolution Life Australasia achieves unified, automated cloud-native security and stronger customer data protection with Palo Alto Networks

Security exemplified for Resolution Life Australasia

Resolution Life Australasia, a leading life insurer serving 1.1 million customers and managing ~A$27 billion in assets, faced the challenge of building a best‑in‑breed cybersecurity environment from scratch after separating from AMP Life. The team needed to protect sensitive personal and health information, meet Privacy Act and Notifiable Data Breaches obligations, minimize vendor sprawl, and deliver measurable, scalable security on a tight timeline.

They implemented a consolidated Palo Alto Networks platform—including Prisma Access, VM‑Series NGFWs, Panorama, Prisma Cloud, Cortex XDR and XSOAR, and cloud‑delivered services—to simplify management, automate detection and response, and provide actionable metrics. In under three years they commissioned about 38 cyber services, automated triage/resolution for roughly 69% of incidents, reduced vendor complexity, improved regulatory assurance, and strengthened customer trust.

Resolution Life

Rob Jillson

Head of Cyber Security