Case Study: GrowPro achieves 10-minute incident response and SOC modernization with Palo Alto Networks

Security automation, protection and SOC modernization for GrowPro Consulting & Services Co., Ltd

GrowPro Consulting & Services Co., Ltd. is a Thailand-based MSSP providing 24/7 SOC and managed detection and response services. Confronted with rising alert volumes, skill gaps, and the limits of traditional SIEM-based SOC operations, GrowPro needed to modernize into an automated SOC with endpoint remediation, playbook automation, and a 10-minute response SLA aligned with NIST guidelines.

GrowPro deployed Palo Alto Networks Cortex XDR and Cortex XSOAR—using NGFWs for network sensing, automated playbooks, and Threat Intelligence Management—to correlate endpoint and network data and automate triage. The implementation delivered a consistent 10-minute response for major incidents, a 50% productivity increase without adding analysts, faster root-cause identification, new MDR service catalogs, and stronger customer adoption across government and financial sectors.

GrowPro

Khongsit Detampornchai

Managing Director