Case Study: Bear Valley Community Hospital achieves comprehensive IoT visibility and automated device protection with Palo Alto Networks IoT Security

Securing Healthcare IoT to Protect Patients and Care

Bear Valley Community Hospital, a regional provider in Big Bear Lake, CA offering both on‑premises and telehealth services, faced limited visibility into its many medical and IoT devices. With no standard onboarding process and devices going undocumented when staff left, the IT team couldn’t locate, identify, or track device communications—leaving the network vulnerable to breaches and operational disruptions.

The hospital implemented Palo Alto Networks IoT Security, an agentless, machine‑learning solution that quickly discovered and profiled devices (uncovering 10–15% more than expected), provided a single dashboard for IT and facilities, and issued automatic alerts and remediation for anomalous behavior. The result was improved device inventory and usage insight, decisive protection against emerging risks, and greater confidence and efficiency in managing hospital systems.

Bear Valley Community Hospital

Jon Booth

IT Director