Case Study: Salesforce achieves scalable, secure cloud WAN and bandwidth boost with Palo Alto Networks Prisma SD‑WAN

Salesforce supercharges its bandwidth with Prisma SD-WAN

Salesforce, the global leader in cloud CRM with about 60,000 employees and more than 70 branch offices, faced a scaling problem: its legacy MPLS WAN forced backhaul to data centers, lacked application awareness, was costly to expand, and couldn’t provide direct internet or granular security at branches. The company needed centralized management, application‑level control, zone‑based segmentation, and the ability to scale to large sites requiring up to 2 Gbps.

Salesforce deployed Palo Alto Networks Prisma SD‑WAN across its sites—using ION appliances with fail‑to‑wire redundancy and API‑driven centralized management—to enable application‑aware traffic steering, encrypted overlays, and simple templated deployments. The rollout improved uptime and resilience, added zone‑based branch segmentation, reduced operational complexity, increased aggregate bandwidth by ~500% with no WAN cost increase, and delivered an estimated ROI of up to 243%.

Salesforce

Georgi Stoev

Senior Network Architect