Case Study: The Salzburg Provincial Government achieves uninterrupted public services and AI-powered unified network and endpoint security with Palo Alto Networks

Safeguarding the state of Salzburg with unified network and endpoint security

The Salzburg Provincial Government (Land Salzburg) provides public services to more than 500,000 citizens across 90 locations, supporting about 3,000 employees and thousands of endpoints. Facing end-of-life firewalls, a fragmented, costly security stack and a flood of low-fidelity alerts, the authority needed a unified, responsive approach to stop modern, stealthy attacks and ensure uninterrupted delivery of housing, education and social care services.

After evaluating options, Salzburg deployed Palo Alto Networks’ ML‑Powered Next‑Generation Firewalls and Cortex XDR as an integrated portfolio, achieving fast, centralised rollout and full visibility across offices, remote users and servers. The combined behavior analytics and AI-driven detection delivered enterprise-wide protection, faster root-cause investigations, near-elimination of false positives, reduced manual monitoring and sustained service performance—allowing the government to confidently protect citizen services at scale.

The Salzburg Provincial Government

Tobias Pfeiffer

IT Security Manager