Case Study: Relias achieves 99.999% uptime and 95% less troubleshooting with Palo Alto Networks' Prisma SD‑WAN and PA‑Series Firewalls

Relias elevates patient care with unified network security

Relias, a provider of lifelong workforce enablement for healthcare and education, faced growing security and reliability challenges after rapid expansion and more than a dozen acquisitions. Its small IT team struggled with multivendor, bug‑prone firewalls and frequent network downtime, creating compliance and threat‑exposure risks at a time when healthcare is increasingly targeted by cyberattacks.

Relias consolidated on Prisma SD‑WAN, PA‑Series Next‑Generation Firewalls and cloud‑delivered security services, managed from a single console, to simplify operations and harden defenses. The integrated solution cut troubleshooting time by 95%, delivered 99.999% uptime for real‑time apps, and reduced weekly threat‑hunting maintenance from hours to minutes, with plans to add Prisma Access and virtual firewalls for Azure.

Relias

Todd Webster

IT Infrastructure Manager