Case Study: RealPage achieves 13-second MTTR with Palo Alto Networks

RealPage achieves 13-second MTTR and 99% automated case resolution with Palo Alto Networks

RealPage, a leading global provider of AI-enabled software for the real estate industry, faced significant cybersecurity challenges as it pursued an AI-first transformation. Their fragmented security tools created blind spots and flooded analysts with alerts, while a major cloud migration rapidly expanded the attack surface. To protect sensitive data for millions of residents, RealPage turned to Palo Alto Networks for a more sophisticated security approach.

Palo Alto Networks implemented an integrated portfolio, with Cortex XSIAM and Cortex Cloud as central components. This solution automated 99% of security cases, slashing the median time to resolution from 33 minutes to just 13 seconds. The platform provided unparalleled visibility, enabling RealPage's lean security team to shift from reactive alert triage to proactive threat hunting, making security a competitive advantage.

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