Case Study: Puntos Colombia protects 8.7 million members with Palo Alto Networks

Puntos Colombia automates 99% of security events with Palo Alto Networks

Puntos Colombia, the largest loyalty platform in Colombia, faced significant security challenges as it scaled. Their fragmented legacy security tools created blind spots, particularly in their expanding AWS cloud environment, and generated overwhelming alert volumes that caused operational fatigue for their team. These issues, combined with securing a new hybrid workforce and preventing browser-level data leakage, threatened the trust of their 8.7 million members.

To address this, Palo Alto Networks provided a unified security platform. Puntos Colombia deployed a comprehensive suite including Cortex XDR, Cortex XSOAR, Prisma Access, Prisma Browser, and next-generation firewalls. This integrated approach automated 99% of their 9,000 monthly security events, slashed their mean time to detect threats to just 4 minutes, and established a zero trust foundation. The solution from Palo Alto Networks ensured robust protection for user data and secured the platform's continued digital growth.

Puntos Colombia