Case Study: PT. Aplikanusa Lintasarta achieves 99.99% SLA uptime with Palo Alto Networks

PT. Aplikanusa Lintasarta achieves 99.99% SLA uptime with Palo Alto Networks

PT. Aplikanusa Lintasarta, an Indonesian telecommunications and ICT solutions provider, faced challenges with legacy security infrastructure that lacked automation and advanced threat protection. Their lean team struggled to manage firewall security and achieve the high service-level agreement (SLA) uptime required for their customers. They partnered with Palo Alto Networks to upgrade their security posture.

Palo Alto Networks implemented Next-Generation Firewalls (NGFWs) along with Cloud-Delivered Security Services including Threat Prevention, WildFire, and GlobalProtect. This provided Layer 7 security, a single management dashboard, and automated reporting. The solution enabled Lintasarta to increase their guaranteed SLA uptime from 99.9% to 99.99%, boost team productivity by 20% year-over-year through automation, and reduce false positives by 35%.

PT. Aplikanusa Lintasarta (Lintasarta)