Case Study: Playtika achieves faster incident response and reduced development time, cost, and risk with Palo Alto Networks

Playtika shifts left – and shrinks development time, cost, and risk

Playtika, a global gaming company with 34 million monthly active users and 4,000+ employees, faced rising complexity from rapid growth, large-scale data (over 9 TB/day), frequent acquisitions and a need to secure production servers and source code. A lean security team was hampered by siloed tools, manual investigations and high noise, with mean time to respond (MTTR) averaging 3.5 hours and frequent remote‑access complaints.

To address this, Playtika standardised on a Palo Alto Networks portfolio—ML-powered NGFWs, Cortex XSOAR, Prisma Cloud and GlobalProtect—bringing integrated, automated security across network, cloud and endpoints. Cortex XSOAR automates ~50% of incidents and, with its chatbot, cuts analyst time by ~15%, reducing MTTR to 45 minutes and avoiding extra headcount. Prisma Cloud enables shift‑left cloud security and faster, lower‑risk game development and acquisitions, while GlobalProtect slashed remote‑connectivity complaints from hundreds to tens.

Playtika

Liran Sheinbox

Head of Cyber Security