Case Study: Ochsner Health cuts MTTR to 15 minutes with Palo Alto Networks

Ochsner Health cuts MTTR to 15 minutes with Palo Alto Networks

Ochsner Health, a large healthcare system, faced significant security challenges in its highly distributed environment spanning physical clinics, cloud infrastructure, and third-party vendors. This complexity, combined with its rapid adoption of clinical AI tools, created risks for patient data and clinical operations. To modernize its architecture and safeguard its systems, Ochsner chose Palo Alto Networks as a single-source cybersecurity partner, deploying solutions including Strata network security, CASB, and Cortex.

By consolidating its security stack with Palo Alto Networks, Ochsner unified its security model across on-premises and cloud environments. The solution enabled secure AI adoption, automated SOC operations, and extended zero-trust protections. Results include a reduction in mean time to resolution (MTTR) from hours to just 15 minutes, 75% of security cases handled via automation, and projected business benefits of $10.7M over four years.

Ochsner Health