Case Study: Nuffield Health achieves 50% cut in security operations and unified protection with Palo Alto Networks Prisma Access and Cortex XSOAR

Nuffield Health protects network of hospitals, medical facilities, and wellness centres with Palo Alto Networks Prisma Access and Cortex XSOAR

Nuffield Health, the UK’s largest healthcare charity with 37 hospitals and 114 fitness and wellbeing centres, faced a fragmented internet security stack that hampered visibility, SSL decryption, and conditional access controls. Manual processes consumed staff time—teams ran ~20 daily checks to troubleshoot 1,000+ Aruba access points—and an expensive, outage-prone solution left the organisation exposed and inefficient.

Nuffield standardised on Palo Alto Networks—ML‑powered NGFWs, Prisma Access, Cloud‑Delivered Security Services, and Cortex XSOAR—to unify network and internet security and automate routine workflows. The deployment delivered a single pane of glass, automated AP remediation and playbooks for alerts, halved daily security operations effort, reduced vendor complexity, eliminated outages seen under the previous provider, and improved user experience and data protection.

Nuffield Health

Ed Moss

Head of Enabling IT