Case Study: Mercan Properties achieves 90% faster threat detection and response with Palo Alto Networks Unit 42 MDR

Mercan Properties speeds cyberthreat response by 90% with Palo Alto Networks

Mercan Properties, a Portuguese developer of hospitality assets, faced significant cybersecurity challenges due to its rapid growth. The company struggled with complex and disconnected security tools that delayed threat remediation, while also finding it difficult to recruit and retain specialized security talent. To sustain its rewarding guest experience and minimize operational risk, Mercan Properties turned to vendor Palo Alto Networks for a solution involving their Unit 42 Managed Detection and Response (MDR) service.

By implementing Palo Alto Networks' Unit 42 MDR, backed by Cortex XDR, Mercan Properties achieved a 90% faster mean time to detect and respond to threats. The solution provided 24/7 monitoring and real-time response, closing cases 80% faster. The service had the measurable impact of three full-time employees (FTEs), freeing Mercan's internal team to focus on strategic projects. The deployment was fully operational in just five weeks, and the company has experienced zero security incidents since going live with the Palo Alto Networks solution.

Mercan Properties