Case Study: Logicalis Singapore achieves faster incident response and SOC automation with Palo Alto Networks Cortex XSOAR

Logicalis Singapore automates 95% of SOC incidents with Palo Alto Networks

Logicalis Singapore, a managed security service provider, sought to enhance its threat detection and response capabilities for customers while increasing efficiency within its own Security Operations Center (SOC). The company needed a vendor-agnostic solution to automate repetitive tasks and provide end-to-end services to compete with other providers. They partnered with Palo Alto Networks to address these challenges.

Palo Alto Networks implemented its Cortex XSOAR platform, a comprehensive security orchestration, automation, and response (SOAR) solution. This provided over 700 out-of-the-box integrations and playbooks, which Logicalis customized for its use cases. The results were significant, automating 90-95% of repetitive SOC incidents and reducing the time to analyze alerts from 45 minutes to just a few minutes. Palo Alto Networks' solution enabled Logicalis to offer differentiated services and achieve substantial operational efficiencies.

Logicalis Singapore