Case Study: CAPTRUST achieves 90% fewer outages and 4× bandwidth with Palo Alto Networks Prisma SD‑WAN

Leading Financial Firm Reduces Outages by 90% and Increases Bandwidth 4X

CAPTRUST, an independent investment advisory firm with about $362 billion in client assets and 650+ employees across 40 regional offices, was expanding rapidly through acquisitions (five to seven businesses a year). Its legacy hub‑and‑spoke MPLS network couldn’t keep up—new office setups could take up to 120 days, bandwidth was constrained, and monthly outages were common, leaving regional staff without reliable connectivity.

CAPTRUST deployed Palo Alto Networks Prisma SD‑WAN—initially pairing MPLS with direct internet breakout then moving to dual direct‑to‑internet circuits, with core WAN controllers and CloudBlades for cloud‑delivered security. The solution sped office rollouts, delivered true redundancy, cut outages by 90%, and increased bandwidth fourfold with no additional spend while enabling a Zero Trust–oriented security model.

CAPTRUST

Jon Meyer

Chief Technology Officer