Case Study: Koçtaş (Turkey’s leading home improvement retailer) achieves secure, seamless remote access and accelerated growth with Palo Alto Networks Prisma Access

Koçtaş- Customer Case Study

Koçtaş, Turkey’s leading home improvement retailer with over 400 stores and a rapidly expanding online marketplace, faced growing pain from legacy VPNs: about 700 mobile staff struggled with unreliable access, limited visibility into network traffic, and difficulty diagnosing connectivity problems—creating security and operational risks as the business scaled.

Koçtaş replaced its VPN with Palo Alto Networks Prisma Access and Autonomous Digital Experience Management (ADEM), deployed in one week, to deliver ZTNA 2.0, always-on least-privileged access, and end-to-end traffic inspection. The solution simplified remote work, eliminated recurring support tickets by enabling rapid root-cause diagnostics, safeguarded applications and data, and supported continued retail growth with a unified, more secure user experience.

Koçtaş

Baran Cirpici

Senior Infrastructure and Cybersecurity Manager