Case Study: Jax Federal Credit Union achieves 70% WAN cost reduction and cloud-ready Office 365 performance with Palo Alto Networks Prisma SD-WAN

Jax Federal Credit Union Integrates Cloud Using Prisma SD-WAN

Jax Federal Credit Union, a Jacksonville-based institution serving over 36,000 members, needed to migrate from on-premises Exchange to Office 365 but faced bandwidth and latency challenges with its MPLS-based WAN. The IT team also had end-of-life branch routers, strict SOX/GLBA compliance requirements, and a need to maintain VoIP quality and centralized visibility without adding hardware to every remote office.

Jax deployed Palo Alto Networks Prisma SD‑WAN with ION devices to enable direct-to-internet Office 365 traffic, per-application policies, automated load balancing, integrated security, and zero‑touch provisioning. The move validated broadband as a viable MPLS replacement, reduced WAN costs by 70%, preserved VoIP and application performance, eliminated much remote hardware, and simplified management while maintaining compliance.

Jax Federal Credit Union

Manish Kothari

Chief Information Officer