Case Study: Inspira achieves 70% faster incident response by automating Cyber Fusion Centers with Palo Alto Networks' Cortex XSOAR

Inspira’s Cyber Fusion Centers automate incident response with Cortex XSOAR

Inspira is a global cybersecurity firm and managed security service provider (MSSP) founded in 2008 with about 1,500 staff across the U.S., UAE, India and Asia-Pacific. Operating Cyber Fusion Centers (CFCs) for internal and customer environments, Inspira faced SOC inefficiencies—manual processes, slow P1/P2 incident handling, and a need for a unified, scalable SOAR platform to shorten detection and response times and simplify client onboarding.

Inspira selected Cortex XSOAR for its broad integrations and Cortex portfolio, building standardized playbooks (20+ internally and many for top customers) to automate triage, case management and remediation. The result: consolidated incident management, faster collaboration, and a roughly 70% reduction in average incident resolution—from about 12 hours to 1.5–2 hours—freeing analysts for higher‑value work and enabling faster deployments and global scaling.

Inspira

Gaurav Deshpande

Vice President of International Sales and Global Leader for Integrated Cyber Threat Management Practice