Case Study: Higgins Coatings achieves Zero Trust secure mobile access and increased bandwidth with Palo Alto Networks Prisma Access

Higgins Coatings uses Zero Trust principles to strengthen secure access for its mobile workforce and expands bandwidth

Higgins Coatings, Australia’s largest family‑owned commercial painting contractor, faced a sudden shift to a fully mobile workforce and a cloud‑first service catalogue. With 90% of services moving to the cloud, limited data‑centre bandwidth and an inefficient VPN backhaul left remote painters with slow, inconsistent access and poor visibility and control over who and what was connecting.

Higgins deployed Palo Alto Networks Prisma Access to implement a cloud‑delivered SASE and Zero Trust architecture with Layer‑7 protection, always‑on native VPN and SIEM integration. The solution moved egress to the edge, restored performance for cloud apps, improved visibility into user and device activity, and simplified management for a small IT team—resulting in better user experience, higher productivity, reduced data‑centre strain and greater organisational agility.

Higgins Coatings

Angus Smit

IT Security and Operations Manager