Case Study: National Healthcare Provider achieves rapid recovery and stronger security posture with Palo Alto Networks Unit 42 vCISO

Helping a healthcare leader recover from a malware attack

A national healthcare provider was struck by a malware attack that disrupted critical services and left executives spending significant time answering legal, regulatory, and customer concerns. Lacking a permanent chief information security officer, the organization needed an experienced interim leader to manage the incident response, coordinate communications with customers, lawyers, and regulators, and build a long-term cybersecurity program.

Unit 42 provided a vCISO who immediately led the breach response, took charge of the internal security team, managed external communications, and authored a multiyear cybersecurity roadmap and budget. This allowed executives to focus on restoring operations while the vCISO advised the board and built a more robust information security program, improving the organization’s defenses and preparedness for future incidents.