Case Study: GrowPro Consulting & Services Co., Ltd. achieves SOC modernization and 10-minute threat response with Palo Alto Networks Cortex XDR and Cortex XSOAR

GrowPro Consulting & Services Co., Ltd boosts SOC productivity by 50% with Palo Alto Networks

GrowPro Consulting & Services Co., Ltd., a managed security service provider in Thailand, faced challenges with its traditional SOC infrastructure. The manual processes were unable to cope with the increasing volume of alerts and evolving modern threats, making it difficult to meet customer demands for advanced services like critical incident remediation. To modernize their operations and improve threat detection, they turned to Palo Alto Networks for a solution.

Palo Alto Networks implemented its Cortex XSOAR and Cortex XDR Pro solutions to automate and modernize GrowPro's SOC. This deployment enabled the company to achieve a 10-minute response time for any major threat incident, a key customer requirement. Additionally, the solution led to a 50% increase in productivity for SOC analysts, allowing GrowPro to support more customers without increasing operational expenses or headcount.