Case Study: Global Retailer cuts insurance premiums by 30% with Palo Alto Networks

Global retailer cuts insurance premiums by 30% with Palo Alto Networks’ security overhaul

A global retailer with more than 700 locations and a three-person security team faced a cyber insurance warning after an assessment flagged significant security gaps. Its legacy antivirus left major blindspots, generated many false positives, and required time-consuming manual work, creating slow detection and response and risking higher insurance premiums.

The company deployed Palo Alto Networks’ integrated Cortex portfolio—Cortex XDR, XSOAR, Xpanse—and Unit 42 Managed Threat Hunting to automate workflows, gain full asset visibility, and speed investigations. The quick, large-scale endpoint rollout reduced false positives and mean time to respond, helped decommission legacy assets, and delivered enough risk reduction that the insurer cut premiums by 30%, improving the retailer’s overall security posture and operational efficiency.