Case Study: a global marketing company stops a smishing-driven data breach with Palo Alto Networks Unit 42

global marketing company remediates a smishing breach in 5 weeks with Palo Alto Networks

The customer, a global marketing company, faced a severe security breach after a threat actor used a smishing campaign to infiltrate their environment, compromising hundreds of user accounts and creating significant risk. They enlisted Palo Alto Networks and its Unit 42 Incident Response service to investigate the root cause, contain the threat, and identify the full scope of the compromise.

Palo Alto Networks' Unit 42 team swiftly identified the threat actor as Muddled Libra using global threat intelligence, which accelerated the investigation. They contained the breach by blocking attacker infrastructure, resetting credentials, and evicting the adversary, completing remediation within five weeks. The solution helped the client strengthen its security posture through tailored recommendations, and ongoing monitoring prevented subsequent attacks, ultimately minimizing potential damage and securing the environment.