Case Study: Esri achieves a 95% alert reduction with Palo Alto Networks Cortex XSOAR

Esri reduces alerts by 95% with Palo Alto Networks

Esri, a global software and geographic information systems company, faced a significant security challenge with over 10,000 alerts per week causing fatigue for its small team of analysts. This high volume, combined with complex threat indicator management processes, increased organizational risk. To overcome these issues, Esri turned to Palo Alto Networks and implemented its Cortex XSOAR solution for security orchestration, automation, and response.

By deploying Cortex XSOAR, Palo Alto Networks provided Esri with automated playbooks and historical cross-correlation capabilities to swiftly identify false positives and duplicate incidents. This solution led to a 95% reduction in weekly alerts, dramatically increasing analyst productivity and allowing the team to focus on strategic tasks. The implementation by Palo Alto Networks significantly reduced risk and improved overall analyst satisfaction.

Esri