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Case Study: EL AL Israel Airlines achieves 24/7 cyber resilience and 4‑minute MTTR with Palo Alto Networks Unit 42 MDR
A Palo Alto Networks Case Study
Digitally safeguarding the skies with Unit 42
EL AL, Israel’s flag carrier flying five million passengers to more than 55 destinations annually, faced rising cyberthreats that exposed gaps in visibility and response across its global operations. After experiencing spikes of attacks and with a small security team managing endpoints across 55 locations, the airline sought a trusted partner to assess breach preparedness and strengthen controls.
EL AL engaged Palo Alto Networks’ Unit 42 Managed Detection and Response and Cortex XDR for 24/7 monitoring, threat hunting, automated telemetry across 5,500 endpoints and on‑call incident response via a Unit 42 Retainer. The deployment was operational in three weeks, cut mean time to remediate to four minutes (from weeks), and delivered continuous protection that helps millions of passengers travel with greater confidence.
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El Al Israel Airlines
Chen Amram
Director of Security and Infrastructure