Case Study: Coveo achieves faster SOC response and greater efficiency with Palo Alto Networks Cortex XSIAM

Coveo saves 30 hours per analyst per week with Palo Alto Networks

Coveo, a global leader in AI SaaS, faced significant security challenges due to the complexity of its infrastructure, which included 5,000 cloud instances. Its small SOC team was overwhelmed by too many alerts and siloed tools, which forced constant context switching and made it difficult to keep pace with its high-velocity development team. To address this, Coveo partnered with Palo Alto Networks to implement a unified security platform.

By deploying Palo Alto Networks Cortex XSIAM, Coveo transformed its security operations. The solution automated investigations, reduced noise, and provided a unified view. The results were profound: analysts saved 30 hours per week, the median time to resolution dropped to six seconds, and the case closure rate improved to over 99%. Palo Alto Networks enabled Coveo's small team to operate with unprecedented efficiency and scale its security alongside its cloud growth.

Coveo