Case Study: a central government department achieves £1 million in savings with Palo Alto Networks cybersecurity

Central Government Department saves £1 million and cuts helpdesk enquiries 50% with Palo Alto Networks

The customer, a central government department, faced significant challenges due to a complex and fragmented mix of network security tools. This complexity undermined agility, absorbed resources, and increased costs, while also generating a high volume of helpdesk enquiries. To address this, they partnered with vendor Palo Alto Networks.

Palo Alto Networks implemented its Prisma Access secure access service edge solution alongside its next-generation firewalls, creating a unified, cloud-based security platform. This provided simplified, centralized management and a zero-trust architecture. The results included nearly £1 million in cost savings, a 50% reduction in network-related helpdesk enquiries, and a performance improvement, all while enhancing security for over 10,000 users.