Case Study: Carrefour Group achieves faster, automated SOC incident response with Palo Alto Networks Cortex XSOAR

Carrefour Group cuts security issues by 30% with Palo Alto Networks Cortex XSOAR

Carrefour Group, a global leader in food retail, faced significant cybersecurity challenges managing 120,000 diverse retail assets across dozens of countries. Their security operations center was overwhelmed by manual, fragmented case management using a heavily customized open-source platform, which slowed incident response and created vulnerabilities. To modernize and secure its operations, Carrefour turned to Palo Alto Networks and implemented its Cortex XSOAR platform.

The solution from Palo Alto Networks unified and automated Carrefour's security operations, centralizing case management and threat intelligence. This allowed the SOC to automate repetitive tasks like phishing response, standardize processes with playbooks, and collaborate in real time. The measurable results included a 30% reduction in security issues and the ability to manage cases in minutes instead of hours, significantly improving efficiency and security posture across their global retail network.

Carrefour Group