Case Study: Banco de Galicia y Buenos Aires automates SOC incident response and reduces response times with Palo Alto Networks Cortex XSOAR

Banco de Galicia y Buenos Aires automates incident response in the SOC with Cortex XSOAR

Banco de Galicia y Buenos Aires, one of Argentina’s largest private banks with 350 offices and about 5,764 employees, needed to modernize its Security Operations Center. The SOC was overwhelmed by repetitive low-level alerts and threats such as phishing, malware, ransomware and privilege escalation, and required automated incident response and integrations across multiple security technologies.

Working with NeoSecure and Palo Alto Networks, the bank deployed Cortex XSOAR in the cloud, integrated it with tools including CrowdStrike, Trend Micro, FortiGate, Office 365, VirusTotal, X-Force and others, and implemented playbooks for IoC ingestion, phishing detection, DLP and blocking. The automated workflows unified response processes, improved end-to-end visibility, and cut investigation and response times from minutes to seconds, enabling the SOC to handle common alerts almost entirely automatically.

Banco de Galicia y

Pablo Lopez Gutierrez

SoC & IR Manager