Case Study: Axitea achieves scalable SOC growth and faster incident response with Palo Alto Networks Cortex XSOAR

Axitea disrupts the Italian SOC market with Cortex XSOAR

Axitea, a leading Italian physical security and cybersecurity provider, established a Security Operations Centre (SOC) to meet soaring demand from small and medium enterprises but was held back by fragmented legacy monitoring tools. Analysts spent too much time switching between systems, triaging false positives and performing repetitive manual tasks, making it hard to scale operations and meet customer SLAs.

By adopting Palo Alto Networks Cortex XSOAR, Axitea unified alerts, automated playbooks and leveraged the Cortex Marketplace’s 900+ integrations to standardise and accelerate incident response. The SOC now supports 500+ customers, handled a 50% increase in SOC business without adding staff (analyst headcount fell from six to two), meets tighter SLAs (30 minutes for critical incidents), and delivers greater visibility, faster investigations and improved analyst productivity.

Axitea

Cesare Di Lucchio

SOC Manager