Case Study: Global Entertainment Company boosts security operations efficiency and automates threat detection with Palo Alto Networks Cortex XDR and XSOAR

Automating to secure an entertainment empire

A world-class U.S. entertainment and hospitality company with 50 properties faced a rapidly growing, highly distributed attack surface after a merger. Their SOC was stretched thin—managing 17 disparate security tools across tens of thousands of devices—while needing better endpoint visibility, faster detection and response, automation to reduce false positives, and support for regulatory compliance.

They consolidated on Palo Alto Networks’ Cortex XDR and Cortex XSOAR to unify telemetry and automate workflows. The platform reduced training overhead, automated many manual tasks (cutting MTTR by up to 95% on some phishing cases and lowering manual SOC operations by about 30%), freed analysts for proactive threat hunting, improved visibility and compliance, and delivered cost and efficiency gains without increasing headcount.