Case Study: An ophthalmology technology leader achieves 20/20 security visibility with Palo Alto Networks Prisma SASE

An ophthalmology technology leader reduces MTTR from weeks to minutes with Palo Alto Networks

An ophthalmology technology leader specializing in retinal imaging faced challenges with poor cybersecurity visibility and complex connectivity. Their reliance on separate legacy VPN and network security platforms resulted in a difficult-to-manage environment and a disappointing remote user experience. They turned to Palo Alto Networks for a solution.

Palo Alto Networks implemented a platform approach using Prisma Access SASE and hardware firewalls. This provided seamless, secure hybrid working with zero trust architecture and autonomous digital experience management. The results included reducing mean time to respond (MTTR) from weeks to minutes, a 99% reduction in helpdesk enquiries, and a 40% decrease in network troubleshooting time.