Case Study: American Food and Vending (AFV) achieves rapid scaling and stronger security with Palo Alto Networks' Prisma SASE

American Food & Vending scales quickly with Prisma SASE

American Food & Vending, a 1940-founded provider of self-service micro‑markets, cafés and proprietary POS/mobile ordering across 25+ states, was growing rapidly but hamstrung by an unreliable, legacy network management platform. The IT team could not push consistent security updates to branch devices, causing kiosk downtime, accounting headaches and a lack of confidence from customers with sensitive security requirements; the company needed centralized, scalable management and stronger protection for a mobile workforce.

The company deployed Palo Alto Networks’ Prisma SASE—Prisma SD‑WAN, Prisma Access with GlobalProtect (ZTNA 2.0) and next‑generation firewalls—rolling out 400 SD‑WAN ION devices in 12 months with a three‑person team and becoming proficient in six weeks. The new approach delivered centralized logging and automation, cut provisioning time by 50%, reduced troubleshooting from a few incidents per week to only a few per year, improved security posture, and enabled continued rapid expansion without growing the IT team.

American Food and Vending (AFV)

Jonathan Thompson

Director of Infrastructure and Cybersecurity