Case Study: Aguas Andinas achieves 5-second threat detection and $380K in security savings with Palo Alto Networks

AI-powered automation helps Aguas Andinas reduce security administration time by 98%

Aguas Andinas, Chile’s largest water utility serving millions, needed a more resilient, consolidated cybersecurity approach after relying on fragmented point tools and an expensive, visibility-limited VPN. The company faced challenges protecting remote and harsh OT environments, supporting hybrid workers and OCI, and reducing a slow mean time to detect of around 24 hours that risked service disruption.

Aguas Andinas adopted a unified Palo Alto Networks platform—PA‑series hardware firewalls, Prisma Access and Cortex XSOAR—to secure 400 hybrid staff, simplify onboarding to 10 minutes, and automate SOC workflows. The result: threat detection improved to as little as 5 seconds, connectivity performance doubled, security management time dropped by 98%, and the organization realized $380,000 in cost savings.

Aguas Andinas

Juan Huechucura

Chief Information Security Officer