Case Study: Cortex achieves rapid incident resolution and reduced backlogs with Palo Alto Networks' Cortex XSIAM

AI-Driven SOC Transformation with Cortex XSIAM

Palo Alto Networks’ report showcases Cortex XSIAM, an AI-driven security operations platform built to help SOCs facing faster, more automated attacks. Organizations described in the case studies were struggling with exploding alert volumes, limited visibility from legacy SIEMs, fragmented tools, and growing incident backlogs that left median time to resolution measured in days or months.

By centralizing telemetry and converging EDR/XDR/SOAR/SIEM functions with machine learning and automation, XSIAM enabled six customers to dramatically improve efficiency and security: median time to resolution fell from days or months to minutes or hours, incident close rates rose to ~99–100%, false positives were nearly eliminated, investigations dropped (up to 75%), and data ingestion scaled by multiples (examples include 10x–70x increases).

Cortex