Case Study: Affirm achieves 4x scalability and lower observability costs with Palo Alto Networks Cortex XCOR

Affirm scales 4x during Black Friday with Palo Alto Networks Cortex XCOR

Affirm, a major buy-now, pay-later platform, faced significant challenges with its legacy observability tools, which frequently failed during high-traffic events like Black Friday. These outages risked revenue loss and damaged merchant relationships, while high volumes of low-value telemetry data were driving up costs. To ensure continuous system reliability, Affirm partnered with Palo Alto Networks for a new solution.

By deploying Palo Alto Networks' Cortex XCOR, Affirm unified its metrics and logs and achieved a 91% data optimization rate. The solution seamlessly handled a 4x surge in infrastructure during Black Friday with zero downtime, allowing engineers to resolve performance issues in seconds instead of hours. This implementation with Palo Alto Networks provided critical scalability and significant cost savings.

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