Case Study: Asante Health System achieves 24-minute MTTR and 99% automated incident response with Palo Alto Networks

A modernized SOC revolutionizes Asante Health’s visibility and efficiency

Asante Health, a US$1 billion regional healthcare provider serving 600,000+ patients across three hospitals and 30+ clinics, was managing 35,000 endpoints with an eight‑person security team. Legacy tools left the SOC with poor visibility, alert overwhelm, missed incidents, and a heavy manual workload that prevented strategic work like securing biomedical devices.

By deploying a Palo Alto Networks platform—Next‑Generation Firewalls, Cortex XDR, Cortex XSOAR, and Unit 42—Asante modernized its SOC and automated response workflows (deployment live in 90 days). Results include mean time to respond of 24 minutes (vs. weeks), 99% of incidents handled without manual intervention, ~20 hours/week saved per analyst (50% more time for higher‑value tasks), and hundreds of automations resolving most alerts within 30 minutes.

Asante Health System

Alfonso Powers

Chief Information Security Officer