Case Study: OpenVPN builds a scalable, version-controlled documentation ecosystem with Paligo

OpenVPN achieves 40% content reuse with Paligo

OpenVPN, a leading provider of virtual private networking solutions, faced significant challenges in managing its product documentation. Their content was spread across outdated Google Docs and a WordPress site, making it difficult to keep accurate and consistent for their growing customer base. To address this, OpenVPN implemented the Paligo CCMS to improve content management and delivery.

Using Paligo, OpenVPN built a structured content model that enabled extensive reuse, with 40% of their topics now being repurposed across publications. The solution included robust versioning for different product releases and streamlined collaboration with over 80 reviewers. This transformed their documentation into a scalable, accurate strategic asset, providing a single source of truth for all content.

OpenVPN