Case Study: Moogsoft migrates to structured authoring and content reuse with Paligo

Migrating From Confluence To Structured Authoring In Paligo In Record Time

Moogsoft, an AIOps platform provider, needed a better way to manage its technical documentation. The team of eight technical writers was using Confluence, but it lacked key structured authoring capabilities such as conditional text, reusable content, and flexible output formats; their added Xyleme setup also proved difficult to use and still left gaps in basic functionality.

Moogsoft chose Paligo after a proof-of-concept and rapidly migrated its documentation to the platform. With Paligo, the team completed the move in less than two weeks and was able to deliver the new docs for an imminent April release, while also improving the look and feel, user experience, and content reuse. The transition was supported by strong onboarding and responsive help from Paligo, and the writers reported that the system was intuitive and enjoyable to use.

Moogsoft

Mio Kataoka

Director of Technical Content