Case Study: Jenzabar saves time on content formatting and collaboration with Paligo

Jenzabar saves time on content formatting and collaboration

Jenzabar, a growing software and services company, had outgrown its previous help authoring tool. The team was struggling with slow builds, unreliable content reuse, poor collaboration, and cumbersome formatting workflows. They needed a web-based, reusable content solution that could support multiple authors and stakeholders more efficiently.

Paligo provided a component content management system that enabled Jenzabar to migrate more than 6,100 HTML files over three months without disrupting releases. With Paligo, Jenzabar cut build times from about half a day to 10–15 minutes, improved collaboration through shared review features, and automated formatting for HTML5 and PDF outputs. Paligo also helped the team streamline processes, reduce manual effort, and support better content delivery overall.

Jenzabar