Case Study: AutoStore streamlines technical documentation with Paligo

AutoStore reduces documentation backlog by 50% with Paligo

AutoStore, a global provider of automated order-fulfillment solutions, faced significant challenges with its on-premises technical documentation tool. The system was difficult to scale, posed security concerns, and had an incredibly complex publishing process. AutoStore needed a new solution that could efficiently handle authoring, support rich media and translations, and publish to multiple channels to meet regulatory requirements.

By implementing the Paligo CCMS, AutoStore streamlined its entire documentation workflow. The Paligo solution provided a cloud-based, secure platform with straightforward translation management, multi-channel publishing, and an intuitive authoring interface. This resulted in a 50% reduction in their documentation backlog, and a publishing process that was reduced from two pages of instructions to just four clicks, allowing the team to focus on creating higher-quality content.

AutoStore