Case Study: HonorHealth improves website flexibility and patient experience with Palantir.net

HonorHealth improves patient web experience with Palantir.net; nearly half of users rated it 9/10

HonorHealth, a community health system in Arizona, faced challenges in maintaining and flexibly improving its Drupal-based website after a successful initial build with Palantir.net. Their internal team lacked the resources for ongoing development and struggled with planning, as large projects would force them to sacrifice other important maintenance and innovation work.

Through a strategic retainer with Palantir.net, HonorHealth gained a true consulting partnership that provided flexible access to expertise and enabled long-term planning. This solution allowed them to undertake high-impact projects, like a custom appointment scheduling integration with Epic, while ensuring ongoing site maintenance. The results included a greatly improved ability to innovate and adapt quickly, sustained high user experience scores, and sounder financial planning, setting a high standard for a consulting partnership.

HonorHealth