Case Study: Henkle’s Ace Hardware boosts delivery and in-store efficiency with Paladin Data Corporation

Henkle's Ace Hardware - Customer Case Study

Henkle's Ace Hardware, a family-owned store in Missouri, faced competition from big-box retailers. To succeed, they needed to leverage innovative technology to enhance their customer experience and streamline operations, particularly for their significant delivery and B2B services. They partnered with Paladin Data Corporation and implemented their Mobile² suite of applications.

The solution from Paladin Data Corporation included the Mobile²Deliver and Mobile²Checkout systems, integrated with Ez-Ad. This provided mobile point-of-sale capabilities, efficient delivery scheduling, and a dynamic in-store shopping experience. This technology enabled the store to offer rapid, on-demand deliveries that larger competitors could not match, contributing to a business where 18% of sales are from delivered B2B orders and allowing them to process approximately 600 outside transactions on a single busy day.

Henkle's Ace Hardware

Cris Henkle

Co-Owner