Case Study: CraftMark Bakery achieves 24-hour invoice processing and 5x productivity with PairSoft

CraftMark Bakery Achieves Invoice Efficiency with PairSoft

CraftMark Bakery, a high-speed automated commercial bakery that grew from $0 to $200 million in four years and distributes to 80% of the United States within a day's drive, needed to scale back-office processes without adding manual labor. To streamline accounts payable on their existing NetSuite system, CraftMark Bakery engaged PairSoft to automate invoice capture and approvals.

PairSoft was implemented into NetSuite to manage capture, routing, approvals and document management across departments. The solution cut invoice cycle times from two weeks to 24 hours, enabled one employee to handle the work of five, eliminated paper-based exception handling, avoided adding headcount, and extended document management beyond AP.

CraftMark Bakery

Tim Ward

Chief Information Officer