Case Study: Cancer Research Institute Boosts Donor Experience with PairSoft

Cancer Research Institute Boosts Donor Experience with PairSoft

Cancer Research Institute (CRI), a global nonprofit headquartered in New York City, needed a better way to manage high volumes of donor correspondence, paper checks, and archived fundraising records. Before working with PairSoft, CRI relied on binders and manual paper filing, making it difficult to quickly access past gift information, respond to donor inquiries, and prepare for audits.

CRI implemented PairSoft’s PaperSave solution, integrated with Blackbaud Raiser’s Edge, to digitize and streamline fundraising document management. With scanned records, searchable donor data, and easy plug-in access, PairSoft helped CRI improve recordkeeping by 95%, speed up donor responses, reduce physical storage needs, and simplify audit preparation.

Cancer Research Institute

Rupinder Kaur

Chief Information Officer