Case Study: Large Financial Services Institution narrows applicant pool 22% and improves candidate experience with PageUp

Large Financial Services Institution - Customer Case Study

A leading Australian financial services provider with 35,000 employees and more than 6 million customers faced a recruitment bottleneck: roughly 90 applications per role—about 9,000 over two months—created excessive time‑to‑fill, poor candidate communication and inefficient manual processing that risked losing top talent and damaging candidate experience.

The company implemented the cloud‑based PageUp Recruitment Management Solution to automate screening, candidate communications and talent pooling. The system removed about 2,000 unsuitable applicants (narrowing the pool by 22%), enabled bulk SMS/email updates and self‑scheduling for candidates, and supported international sourcing and automated score norming across 50+ universities—delivering a fairer, faster and more consistent hiring process.