Case Study: Staples Finland achieves streamlined, cost-efficient e-invoicing with Pagero Group

Staples are impressed by Pagero’s high-quality service and support

Staples Finland Oy, part of the global Staples group, faced rising customer demands and pressure to improve cost efficiency in its invoice handling. Sending about 144,000 outbound invoices per year (company turnover €53M, 128 employees), Staples needed to cut manual work—including cross‑border invoicing—and speed up delivery and error detection, so they selected Pagero Group as their e‑invoicing provider.

Pagero Group implemented its Pagero Online e‑invoicing service, automating cross‑border invoices, standardizing layouts and providing immediate delivery confirmations and active support. As a result, about 75% of outbound invoices are now electronic, Staples reduced invoice processing time and working hours, saved “hundreds of thousands of crowns” annually, and improved invoice clarity and delivery reliability with Pagero Group’s responsive support.

Staples

Poul Lindqvist

CFO