Case Study: SMC Pneumatics achieves automated e‑invoicing, reduced administration and cost savings with Pagero Group

SMC Pneumatics - Customer Case Study

SMC Pneumatics, an independent Finnish subsidiary of the SMC Group active since the 1980s, needed to respond to growing customer requests for electronic invoicing and to reduce paper‑based admin. To meet this challenge they began sending e‑invoices via Pagero Online from Pagero Group in spring 2014 to digitize outbound invoicing and eliminate manual paper handling.

Pagero Group implemented an automated outbound invoicing solution that now processes over 21,600 invoices per year for SMC Pneumatics (57% e‑invoice, 10% PDF, 33% paper), running overnight with no manual handling. The switch has cut invoice administration, freed staff time for other tasks, delivered environmental benefits, saved thousands of euros annually, and earned positive customer feedback; SMC plans to expand the digitization to purchase invoices with continued support from Pagero Group.

SMC Pneumatics

Joanna Sirén

Sales Assistant